1. Chat with a Woodard Team member live on the website between 8:30 AM and 4:30 PM ET Monday through Friday. Use the chat widget to the bottom right of any page on our site.

2.Call Us directly at 404-857-0700 between 8:00AM and 5:00PM ET Monday through Friday.

3.Send an email to We will respond to your email during normal business hours.

Up to 30
Hours of CPE!



What is the address of the conference venue?

We will host Scaling New Heights 2020 at the America’s Center Convention Complex located at 701 Convention Plaza, St. Louis, MO 63101. You can learn more about the location for Scaling New Heights 2020 by clicking here.

How do I get to my hotel from the airport?

Taxi or Uber/Lyft – Approximately 15 miles one way

You can optionally take MetroLink – $3 one way.

Here’s some additional information about Ground Transportation in St. Louis


Is there parking at the hotels and America's Center Convention Complex?

Yes. If you are local to the area, you can park at America’s Center for $16 per day.

Overnight parking is available at each of the hotels in our hotel block for guests of the hotel. Click here to learn more about the hotels in our block and the associated parking rates and options.

Note: There are numerous parking garages in the vicinity of the hotels and America’s Center that may offer more competitive rates.

When does the conference begin?

The conference begins on Sunday, June 21st. We will have a first time attendees session at approximately 10AM followed by a kickoff brunch at 11AM, sessions will begin at noon and there will be a main stage welcome keynote. There will be a welcome social that evening.

When does the conference end?
The conference will end on Wednesday, June 24th at 6pm.
Do I have to commit to attending one track or can I choose what I want to attend session by session?

We request you register for specific training sessions through the attendee portal, for planning and logistical purposes. The attendee portal is for registered attendees only and is currently not available.

Attendee Portal will be available closer to conference date.

Do the QuickBooks sessions at this conference prepare ProAdvisors for Intuit certification exams?

We are working in cooperation with Intuit to offer certification preparation training to ProAdvisors. This year’s conference will offer QuickBooks Online Advanced and QuickBooks Enterprise Solutions certification preparation courses. If you want to prepare for other QuickBooks certification exams like the basic QuickBooks Online certification exam or the basic QuickBooks Desktop certification exam, we encourage you to do so through the on-demand courses in the certification center within QuickBooks Online Accountant. Or, you can explore a wide range of virtual training options at

Note: Since most attendees of Scaling New Heights are certified QuickBooks ProAdvisors, we offer a wide range of highly advanced, post-certification courses on QuickBooks Online and QuickBooks Desktop.

Does my Scaling New Heights registration cover meals?

Your registration covers an afternoon snack and Pizza party (in the Exhibit Hall) on Sunday. Your registration also includes two meals per day Monday through Wednesday (breakfast and lunch). Light afternoon snacks are provided Sunday through Wednesday afternoons.

What company do you recommend for disability needs (e.g. scooter cars and wheel chairs)?

If you need a scooter car or wheel chair, you can rent one of these devices through State Medical Supply Company. For more information, contact State Medical Supply Company at (314) 426-5903. We strongly recommend reserving a scooter in advance of your arrival as supplies are limited.

Are the hotel blocks still open?

Yes.  Room Blocks are now open.. Click here to book your room today!

What is the cancellation policies for the hotels?
  1. The hotel block is for registrants of Scaling New Heights 2020 only. If you make a guest room reservation without a conference registration, we reserve the right to cancel your guest room reservation.
  2. Our room rate with each hotel extends 3 days before and 3 days after the conference. If you wish to extend your reservation we will temporarily place you on a “waiting list” (i.e. pending reservation). Almost all pending reservations are converted to confirmed reservations within 3-4 business days. However, the earlier you reserve your room the better your housing options.
  3. No deposit is required to reserve a room and you can cancel your hotel reservation without penalty through February 28, 2020. If you cancel your guest room reservation after February 28, 2020 you will be charged a fee equal to one night’s room reservation. If applicable, we will charge the card you used to secure your reservation.
Which airport do I fly into?
What is the Scaling New Heights Conference cancellation policy?

Scaling New Heights registration is refundable through 02/28/2020 with a $50 administrative fee. That registration can be transferred to another public accountant or bookkeeper through 05/31/2020 with a $50 fee or from 6/1/2020 – 6/8/2020 subject to a $100 fee.  Registration may not be transferred after 6/8/2020. 

Can I transfer my conference registration to another person?

Registration can be transferred to another public accountant or bookkeeper through 05/31/2020 with a $50 fee or from 6/1/2020 – 6/8/2020 subject to a $100 fee.  Registration may not be transferred after 6/8/2020.  If you would like to transfer your registration to another attendee, send email request to

Display on Your Site

How can you let your viewers and readers know you’re going to the conference this year? Click the top badge for English and the bottom for Espanol then save the image locally. You may then use the image on your website, tweet it on Twitter or post it on Facebook. Please don’t forget to link it to “”


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Update your social profile pic:

Click on Joe’s picture to get a twibbon for your social media profile. Then follow the directions to update either your facebook account profile picture, or your twitter account profile picture, and support Scaling New Heights. If you’re sharing this, please remember to include “#snh20” in any of your posts and thank you for your support!


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